Case Study - Technology and Automation for a Leading Dispute Resolution Consultancy
Resolve Advisors has been a leader in dispute resolution since 1996. They needed modern technology to match their expertise.
- Client
- Resolve Advisors
- Year
- Service
- App development, Project management, System design, Web development
The Client
Resolve Advisors is a leading consultancy specialising in dispute resolution, mediation, and strategic facilitation. With over 25 years of experience, they serve both government and private sectors across Australia and internationally.
The Challenge
Modernise a 25-year-old brand while maintaining trust and credibility. Create a digital presence that reflects their expertise and professionalism. Automate manual processes for scheduling, document management, and client communication. Build a platform that could scale with their growing international reach. Improve SEO to compete with newer digital-first competitors.
Our Approach
We delivered a comprehensive digital transformation: a brand refresh that honours their legacy while appealing to modern clients, a custom web application for client portal and document management, an automated scheduling system integrating with calendar platforms, SEO optimisation focusing on local and industry-specific keywords, content strategy showcasing their expertise through case studies and insights, and mobile-responsive design ensuring access for busy professionals on the go.
Outcome
40% increase in new client inquiries through improved online presence. 8 hours per week saved through automated scheduling and document workflows. First page Google rankings for key dispute resolution terms. 25% faster project turnaround with streamlined digital processes. Expanded reach to 3 new international markets.