Case Study - Tech-Driven Solutions for Dispute Resolution & Management

The Client

Resolve Advisors is a leading consultancy specializing in dispute resolution, mediation, and strategic facilitation. With over 25 years of experience, they serve both government and private sectors across Australia and internationally.

The Challenge

• Modernize a 25-year-old brand while maintaining trust and credibility
• Create a digital presence that reflects their expertise and professionalism
• Automate manual processes for scheduling, document management, and client communication
• Build a platform that could scale with their growing international reach
• Improve SEO to compete with newer digital-first competitors

Our Approach

We delivered a comprehensive digital transformation:

• Brand refresh that honors their legacy while appealing to modern clients
• Custom web application for client portal and document management
• Automated scheduling system integrating with calendar platforms
• SEO optimization focusing on local and industry-specific keywords
• Content strategy showcasing their expertise through case studies and insights
• Mobile-responsive design ensuring access for busy professionals on the go

Outcome

• 40% increase in new client inquiries through improved online presence
• 8 hours per week saved through automated scheduling and document workflows
• First page Google rankings for key dispute resolution terms
• 25% faster project turnaround with streamlined digital processes
• Expanded reach to 3 new international markets

Tech Stack